What type of supermarket offers and discounts
do you show?
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We include offers and discounts that are
for a specified period and that are generally
available in stores throughout an entire
chain of supermarkets across the UK.
We do not include offers and discounts which
are restricted to a small region, manager's
specials in a single branch, end of lines
and clearances, bin ends, clearance of expiring
items, and other offers which are of a local
or casual nature. We do not usually include
"special purchases", unless we
feel they are a particularly good buy. If
we do include any there will, of course,
be no saving shown for them since by their
nature there will not have been a previous
price.
At present we cover the everyday food and
household products normally found in grocery
supermarkets as standard. We plan to add
wines and beers soon, and you will then be
able to select whether you want wine/beer
offers to be included in your newsletters
or not.
To avoid overloading you with masses of data,
we do not include offers saving less than
50p, unless in our opinion it is for a product
which most people would be willing to buy
several of at a time to achieve a bigger
saving.
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What will I receive?
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| Click this link to see an example of a recent newsletter (showing offers from three stores). |
Do you provide a printable version of the
list of offers?
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Yes, we provide a "printer friendly"
version of your newsletter, with no
colour
and no graphics, so you can print it
and
take it to the shop with you. Just
click
on the link above the list of offers.
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How do I subscribe to your newsletter?
(Information provided in accordance with
the Consumer Protection (Distance Selling)
Regulations 2000) |
- Click on the "Join Us" option of the main menu.
- This takes you to a page where you type in
the email address we should send it to, and
also choose which supermarkets you want to
know about. You also choose an Id and Password
for yourself.
- Click on the Submit button to send the details
to us.
- At the same time send us your payment (currently
just £12 for 12 months subscription). Just write
the cheque and enter your chosen Member Id and
email address clearly on the reverse, so
we know who it's from (very important!)
- Cheques should be made payable to Goldwater Systems Ltd and sent to:- 39 Wolsingham Way, Thatcham, Berkshire, RG19 3YW. Vat not applicable. See below for our 30
day guarantee.
- We send you your first newsletter immediately
on receipt of the payment (we don't wait
for it to go through the bank) so you can
start saving immediately.
Should you fail to receive your first newsletter
within a reasonable time (2 to 3 days) email
us from the Contact Us page to query it, giving
your Member Id.
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Why can't I find some of your listed offers
in my local supermarket?
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This can be for one of several reasons:-
- Some supermarket chains do not have all their
offers in all their stores, particularly
the smaller branches. So local "convenience
stores" and smaller town centre branches
may not have all the offers of their larger
supermarket branches.
- A branch may not have a particular counter
- for instance, some branches may not have
a delicatessen counter, or a fish counter.
- In some stores the freeze boxes or other
specialist units may be too limited
in size
to hold everything.
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When do you email offers to members?
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We send your first newsletter as soon
as we receive your payment. This newsletter
will show the current offers for all of your
selected stores.
After that, we email you as and when
offers
are announced. Supermarket chains hold
their
offers for different periods. Some
change
monthly, some every two weeks, a few
even
change them weekly. We notify you of
a particular
chain's new offers when they take effect.
This means most emails will include
the offers
for a single supermarket chain.
Some supermarkets hold offers for 2 or more
weeks, but change their offers weekly, carrying
over some of the old offers to the next week
at the same time as adding new ones. For
these supermarkets, we include ALL the offers
still current in your newsletter, so you
have a single list of what's available at
any given time.
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Do you send other emails besides the newsletter
of offers?
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Mostly we only send the newsletters containing
the latest offers for a supermarket. We may
also occasionally notify you when we hear of other offers
which are likely to be relevant to the majority
of our customers, and fall within the range
of product we cover.
Occasionally we may also have some announcement
concerning our own service (such as the addition
of a new supermarket chain to our range,
or a useful enhancement to our service).
We will not bombard you with loads of irrelevant
emails, marketing spam, nor will we forward
emails from the supermarkets themselves (though
we might include details of special deals
in our newsletters if we feel they are relevant
to our customers and within the range of
product we cover).
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What guarantee do you give new subscribers?
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We give all members a full, no questions
asked, Money Back Guarantee - if you are
not completely satisfied within 30 days of
our receiving your payment we will refund
your payment in full. We are sure most members
will know by then that they can save money
using our service; however, if you are still
undecided at that stage just email us from
the Contact Us page and we will extend the
guarantee a further 30 days.
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